Privacy Policy
Last updated: December 24, 2024
1. Introduction
Criteriant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ACCME accreditation management platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Organization information (organization name, role)
- Accreditation data (criteria tracking, evidence uploads, activity records)
- Communication data (support requests, feedback)
2.2 Automatically Collected Information
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, IP address)
- Log data (access times, error logs)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your accreditation tracking and evidence management
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Role-based access control for your organization's data
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: With third-party vendors who perform services on our behalf (hosting, analytics)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Export your data in a portable format
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@criteriant.com